Terms and Conditions

Terms & Conditions

Last updated: May 6th, 2026

Welcome to Naturale Nails. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Naturale Nails. Throughout the site, the terms “we,” “us,” and “our” refer to Naturale Nails. We operate as an online dropshipping business, meaning products are shipped directly from third-party suppliers.

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

2. Products & Availability

  • All products are subject to availability.
  • We reserve the right to discontinue or limit quantities of any product at any time.
  • Product images are for illustrative purposes only. Actual colors, packaging, or minor details may vary.

3. Pricing & Payments

  • All prices are listed in USD unless otherwise stated.
  • Prices may change without notice.
  • We reserve the right to refuse or cancel any order at our discretion, including pricing errors.
  • Payment must be completed in full before orders are processed.

4. Shipping & Delivery

  • As a dropshipping store, orders are shipped directly from our suppliers.
  • Estimated shipping times are provided for reference only and are not guaranteed.
  • Delays may occur due to customs, carrier issues, or high demand.
  • Naturale Nails is not responsible for delays once the order has been shipped.

Customers are responsible for providing accurate shipping information. We are not liable for lost or delayed orders due to incorrect addresses.

5. Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices.

6. Returns & Refunds

Due to the nature of our business, we do not accept returns or exchanges unless the item arrives damaged or defective.

  • Any damaged or incorrect items must be reported within 7 days of delivery.
  • Proof (photos or videos) may be required to process a replacement or refund.
  • Approved refunds will be issued to the original payment method.

7. Cancellations

Orders can only be cancelled within 20 minutes of purchase. Once an order has been processed or shipped, cancellations are no longer possible.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Naturale Nails and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Naturale Nails shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is strictly limited to the purchase price of the product.

10. User Conduct

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to disrupt or interfere with site security
  • Provide false or misleading information

We reserve the right to terminate access for violations of these terms.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Ontario Canada.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Email: shop.naturalenails@gmail.com
Business Name: Naturale Nails